Compare dotdigital and ServiceTitan - Dec 2022

Shlomi LaviShlomi Lavi / Dec 11, 2022

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Bottom Line: Which is Better - dotdigital or ServiceTitan?

dotdigital is more expensive to implement (TCO) than ServiceTitan, and ServiceTitan is rated higher (97/100) than dotdigital (77/100). ServiceTitan offers users more features (7) than dotdigital (0). There is a clear winner in this case and it is ServiceTitan!

Looking for the right Marketing Automation solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Dotdigital Group Plc Vs. ServiceTitan

Dotdigital Group Plc: Founded in 1999, dotDigital Group plc has grown to become a leader in the provision of intuitive Software as a Service (SaaS) technology and tools for digital marketing professionals. Dedicated to helping clients grow their businesses online, we have a spirit for innovation and continually develop, innovate and expand our core product suite to a...

ServiceTitan: Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marke...

Who is more expensive? dotdigital Engagement Cloud or ServiceTitan?

The real total cost of ownership (TCO) of Marketing Automation software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for dotdigital Engagement Cloud and ServiceTitan.

dotdigital Engagement Cloud accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 dotdigital Engagement Cloud is rated 8, which is higher than the average cost of Marketing Automation software. ServiceTitan price starts at $398 per technician/month + $800 one-time setup cost , When comparing ServiceTitan to its competitors, the software is rated 4 - lower than the average Marketing Automation software cost.

Bottom line: dotdigital Engagement Cloud is more expensive than ServiceTitan.

Which software includes more/better features?

We've compared dotdigital Vs. ServiceTitan based on some of the most important and required Marketing Automation features.

dotdigital Engagement Cloud: We are still working to collect the list of features for dotdigital Engagement Cloud.

ServiceTitan: Mobile Access, Billing & Invoicing, Enterprise Resource Planning, Employee Scheduling, Scheduling.

Target customer size

dotdigital Engagement Cloud's typical customers include: Small, medium and large size businesses, The software is a valuable solution for companies of all dimensions as well as a range of kinds.



dotdigital Engagement Cloud

ITQlick rating
(4.3/5)

dotdigital Engagement Cloud is a cloud-based marketing software that is designed to provide companies and organizations with automated email marketing solutions via email scheduling and campaign analytics.

Categories: Data Analysis Tools, Channel Management, Campaign Management, Email Marketing.

ServiceTitan

ITQlick rating
(4.6/5)

starts at $398 per technician/month + $800 one-time setup cost

ServiceTitan is a web based field service management solution for businesses of all sizes. It offers such capabilities as business intelligence, customer management, resource management, and others. The softwar...

Categories: Billing & Invoicing, Digital Signature, Call Center, Field Service - HVAC, Field Service - Pest Control.

Compare specifications

Compare features

dotdigital Engagement Cloud: 0 Features

We are working to collect the list of features

ServiceTitan: 7 Features

Mobile Access
Billing & Invoicing
Enterprise Resource Planning
Employee Scheduling
Scheduling
Field Service
Contract Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
dotdigital
ITQlick rating
4.3/5
Score
77/100
Pricing
8/10
License pricing
Pricing not available
Functionality
9
Compare
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22
VisitorTrack
ITQlick rating
3.7/5
Score
92/100
Pricing
3.2/10
License pricing
$199 per month
Functionality
6
Ensighten
ITQlick rating
4.9/5
Score
90/100
Pricing
5/10
License pricing
Pricing not available
Functionality
3
Zeta Glo...
ITQlick rating
4.4/5
Score
89/100
Pricing
5.4/10
License pricing
Pricing not available
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.