Shlomi Lavi / Apr 22, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Mhelpdesk is more expensive to implement (TCO) than e-automate, and Mhelpdesk is rated higher (95/100) than e-automate (90/100). Mhelpdesk offers users more features (15) than e-automate (9).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for e-automate and Mhelpdesk.
e-automate price starts at $600 per user/month , On a scale between 1 to 10 e-automate is rated 4, which is lower than the average cost of Field Service software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Field Service software cost.
Bottom line: Mhelpdesk is more expensive than e-automate.
We've compared e-automate Vs. Mhelpdesk based on some of the most important and required Field Service features.
e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module, Manufacturing Module, Procurement Module, Project Management Module.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
e-automate's typical customers include: Start up, Small business, Medium business, Large business, MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.
starts at $600 per user/month
E-automate by ECI software solutions is a cloud-based total business management and enterprise resource planning designed for the field service businesses. The solution core features include sales & inventory m...
Compare Pricing| ITQlick Score: | 90/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Field Service -> e-automate review |
| Company: | Digital Gateway |
| Pricing: | starts at $600 per user/month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | e-automate review, e-automate pricing, e-automate alternatives |
| ITQlick Score: | 95/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Field Service -> Mhelpdesk review |
| Company: | Mhelpdesk |
| Pricing: | starts at $374 per 10 users/month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop |
| Links: | Mhelpdesk review, Mhelpdesk pricing, Mhelpdesk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.