Compare e-automate and SAP Field Service - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - e-automate or SAP Field Service?

e-automate is more expensive to implement (TCO) than SAP Field Service, and e-automate is rated higher (90/100) than SAP Field Service (56/100). e-automate offers users more features (9) than SAP Field Service (0).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Digital Gateway Vs. SAP

Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? e-automate or SAP Field Service?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for e-automate and SAP Field Service.

e-automate price starts at $600 per user/month , On a scale between 1 to 10 e-automate is rated 4, which is lower than the average cost of Field Service software. SAP Field Service accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 e-automate is rated 4, which is lower than the average cost of Field Service software.

Bottom line: e-automate is more expensive than SAP Field Service.

Which software includes more/better features?

We've compared e-automate Vs. SAP Field Service based on some of the most important and required Field Service features.

e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module, Manufacturing Module, Procurement Module, Project Management Module.

SAP Field Service: We are still working to collect the list of features for SAP Field Service.

Target customer size

e-automate's typical customers include: Start up, Small business, Medium business, Large business, and SAP Field Service's target customer size include: Small, medium and large size businesses.