Shlomi Lavi /
Apr 22, 2022
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Bottom Line: Which is Better - e-automate or Service Autopilot?
e-automate is more expensive to implement (TCO) than Service Autopilot, and Service Autopilot is rated higher (94/100) than e-automate (90/100). e-automate offers users more features (9) than Service Autopilot (8).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Digital Gateway Vs. BACKTELL
Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...
BACKTELL: Unlike the typical software or marketing company, we actually use our own technology solutions to run our field service companies. In the beginning, we built our software in house because we couldn't find a solution in the market place that delivered what we needed.
Our in-house solutions performed well. Very well. Once our companies were run...
Who is more expensive? e-automate or Service Autopilot?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for e-automate and Service Autopilot.
e-automate price starts at $600 per user/month , On a scale between 1 to 10 e-automate is rated 4, which is lower than the average cost of Field Service software. Service Autopilot price starts at $47 per month , When comparing Service Autopilot to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: e-automate is more expensive than Service Autopilot.
Which software includes more/better features?
We've compared e-automate Vs. Service Autopilot based on some of the most important and required Field Service features.
e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module, Manufacturing Module, Procurement Module, Project Management Module.
Service Autopilot: Mobile Access, Billing & Invoicing, Call Center, Payroll, Scheduling.
Target customer size
e-automate's typical customers include: Start up, Small business, Medium business, Large business, The software has specifically been designed for the needs of small and medium sized businesses.