Shlomi Lavi /
Apr 22, 2022
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Bottom Line: Which is Better - e-automate or Service Fusion?
e-automate is more expensive to implement (TCO) than Service Fusion, and Service Fusion is rated higher (96/100) than e-automate (90/100). e-automate offers users more features (9) than Service Fusion (8).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Digital Gateway Vs. Service Fusion
Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...
Service Fusion: Service Fusion was founded in 2013 by Max Paltsev, a serial entrepreneur and a veteran of the Software as a Service industry, to help service companies win more repeat customers. Prior to founding Service Fusion, Max Paltsev was the founder and CEO of Limo Anywhere, the largest software provider in the executive ground transportation industry now s...
Who is more expensive? e-automate or Service Fusion?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for e-automate and Service Fusion.
e-automate price starts at $600 per user/month , On a scale between 1 to 10 e-automate is rated 4, which is lower than the average cost of Field Service software. Service Fusion price starts at $126 per month , When comparing Service Fusion to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: e-automate is more expensive than Service Fusion.
Which software includes more/better features?
We've compared e-automate Vs. Service Fusion based on some of the most important and required Field Service features.
e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module, Manufacturing Module, Procurement Module, Project Management Module.
Service Fusion: Mobile Access, Billing & Invoicing, CRM, Scheduling, Inventory Management.
Target customer size
e-automate's typical customers include: Start up, Small business, Medium business, Large business, Customers of the software include businesses of all sizes hailing from a diverse range of
industries.