Shlomi Lavi /
Apr 22, 2022
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Bottom Line: Which is Better - e-automate or Total Dispatch?
e-automate is more expensive to implement (TCO) than Total Dispatch, and Total Dispatch is rated higher (91/100) than e-automate (90/100). e-automate offers users more features (9) than Total Dispatch (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Digital Gateway Vs. Total Dispatch
Digital Gateway: Since 1995, Digital Gateway has helped over 1,000 companies drive their business operations successfully with its innovative e-automate dealer management software. In 2011, Digital Gateway brought together the best dealer management software solutions in the office equipment industry—e-automate, OMD and La Crosse. This decision has enabled them to ...
Total Dispatch: Complete more jobs, on time and under budget with Total Dispatch. The only total field service manager for your desktop and smartphone, Total Dispatch lets you manage your business from anywhere, in real-time. Schedule jobs, route and track employees, manage timecards and run a more efficient business right from your smartphone.
Who is more expensive? e-automate or Total Dispatch?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for e-automate and Total Dispatch.
e-automate price starts at $600 per user/month , On a scale between 1 to 10 e-automate is rated 4, which is lower than the average cost of Field Service software. Total Dispatch price starts at $99 per month , When comparing Total Dispatch to its competitors, the software is rated 4 - lower than the average Field Service software cost.
Bottom line: e-automate cost is around the same cost of Total Dispatch.
Which software includes more/better features?
We've compared e-automate Vs. Total Dispatch based on some of the most important and required Field Service features.
e-automate: Accounting Module, Business Intelligence Module, CRM Module, Human Resources Module, Inventory Management Module, Manufacturing Module, Procurement Module, Project Management Module.
Total Dispatch: We are still working to collect the list of features for Total Dispatch.
Target customer size
e-automate's typical customers include: Start up, Small business, Medium business, Large business, The software is a useful solution for businesses of all sizes with backgrounds in a diverse range of industries.