Compare e-ServiceSuite and BOSS Support Central - Dec 2022
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Bottom Line: Which is Better - e-ServiceSuite or BOSS Support Central?
e-ServiceSuite is more expensive to implement (TCO) than BOSS Support Central, and BOSS Support Central is rated higher (84/100) than e-ServiceSuite (83/100). e-ServiceSuite offers users more features (3) than BOSS Support Central (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Buoyant Solutions, Inc. Vs. BOSS - Business Oriented Software Solutions.
Buoyant Solutions, Inc.: Each of the applications integrated into our (BSM) solution suite provides important capabilities to fulfill critical IT service management needs and enhanced ability to meet internal IT controls and regulatory guidelines.
BOSS - Business Oriented Software Solutions.: Founded in 1991, BOSS Solutions is a U.S. Company providing innovative software solutions to meet the need of customers in service management. The company’s major product lines are BOSSDesk that provides IT Service Management on the Cloud, BOSS Support Central – that provides IT Service Management On-Premise, and BOSS811 a one call ticket managemen...
Who is more expensive? e-ServiceSuite or BOSS Support Central?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for e-ServiceSuite and BOSS Support Central.
e-ServiceSuite price starts at $59 per month , On a scale between 1 to 10 e-ServiceSuite is rated 6, which is similar to the average cost of Help Desk software. BOSS Support Central price starts at $19 per user/month , When comparing BOSS Support Central to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: e-ServiceSuite is more expensive than BOSS Support Central.
Which software includes more/better features?
We've compared e-ServiceSuite Vs. BOSS Support Central based on some of the most important and required Help Desk features.
e-ServiceSuite: Data Import/Export, Basic Reports, Online Customer Support.
BOSS Support Central: We are still working to collect the list of features for BOSS Support Central.
Target customer size
e-ServiceSuite's typical customers include: Small, medium and large size businesses, Boss Support Central is ideal for small, medium, and large IT and Project Management Companies.
BOSS Support Central
starts at $19 per user/month
BOSS Support Central is an integrated IT support management (ITSM) system that helps manage a company’s IT customer support services. The suite of services include IT Service Desk, Asset Management and Lifecycl...
Compare PricingCompare specifications
e-ServiceSuite Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> e-ServiceSuite review |
Company: | Buoyant Solutions, Inc. |
Pricing: | starts at $59 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | e-ServiceSuite review, e-ServiceSuite pricing, e-ServiceSuite alternatives |
BOSS Support Central Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> BOSS Support Central review |
Company: | BOSS - Business Oriented Software Solutions. |
Pricing: | starts at $19 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile |
Links: | BOSS Support Central review, BOSS Support Central pricing, BOSS Support Central alternatives |
Compare features
e-ServiceSuite: 3 Features
BOSS Support Central: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.