Compare e-ServiceSuite and Oracle Taleo - Mar 2023

Shlomi LaviShlomi Lavi / Mar 02, 2023

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Bottom Line: Which is Better - e-ServiceSuite or Oracle Taleo?

e-ServiceSuite is more expensive to implement (TCO) than Oracle Taleo, and Oracle Taleo is rated higher (98/100) than e-ServiceSuite (83/100). Oracle Taleo offers users more features (10) than e-ServiceSuite (3). There is a clear winner in this case and it is Oracle Taleo!

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Buoyant Solutions, Inc. Vs. Oracle Corporation

Buoyant Solutions, Inc.: Each of the applications integrated into our (BSM) solution suite provides important capabilities to fulfill critical IT service management needs and enhanced ability to meet internal IT controls and regulatory guidelines.

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Who is more expensive? e-ServiceSuite or Oracle Taleo?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for e-ServiceSuite and Oracle Taleo.

e-ServiceSuite price starts at $59 per month , On a scale between 1 to 10 e-ServiceSuite is rated 6, which is similar to the average cost of Help Desk software. Oracle Taleo price starts at $5,000 per year , When comparing Oracle Taleo to its competitors, the software is rated 6 - similar to the average Help Desk software cost.

Bottom line: e-ServiceSuite cost is around the same cost of Oracle Taleo.

Which software includes more/better features?

We've compared e-ServiceSuite Vs. Oracle Taleo based on some of the most important and required Help Desk features.

e-ServiceSuite: Data Import/Export, Basic Reports, Online Customer Support.

Oracle Taleo: Benefits Administration, HR Management, Payroll, Recruiting, Accounting Module.

Target customer size

e-ServiceSuite's typical customers include: Small, medium and large size businesses,

Oracle Taleo Recruitment software is used by a wide range of organizations across various industries, including healthcare, retail, finance, technology, and more.



e-ServiceSuite

ITQlick rating
(3.6/5)

starts at $59 per month

e-ServiceSuite is a help desk software that generates instant visibility into business issues in order to help users find actionable information to resolve them.

Categories: Help Desk, Mobile CRM, Business Process, IT Management.

Oracle Taleo

ITQlick rating
(4/5)

starts at $5,000 per year

Oracle Taleo is cloud-based HR management software that was released into the market in 2004. This is a complete human resource solution for all types of business especially the medium sized and large companies...

Categories: Performance Management, Mobile, Business Process, ERP, Human Resources.

Compare specifications

Compare features

e-ServiceSuite: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Oracle Taleo: 10 Features

Benefits Administration
HR Management
Payroll
Recruiting
Accounting Module
CRM Module
Human Resources Module
Inventory Management Module
Project Management Module
Supply Chain Management Module
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
e-ServiceSuite
ITQlick rating
3.6/5
Score
83/100
Pricing
6.8/10
License pricing
$59 per month
Functionality
8
Compare
Oracle T...
ITQlick rating
4/5
Score
98/100
Pricing
6/10
License pricing
$5,000 per year
Functionality
22
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.