Compare EBSuite and C2 ATOM - Oct 2022

Shlomi LaviShlomi Lavi / Oct 06, 2022

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Bottom Line: Which is Better - EBSuite or C2 ATOM?

EBSuite is more expensive to implement (TCO) than C2 ATOM, and EBSuite is rated higher (83/100) than C2 ATOM (80/100).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ebsuite Vs. C2 Innovations

Ebsuite: EBSuite was formed in 2001 by Silicon Valley software engineers. Our engineers helped build some of the most popular Internet based applications, including: The Stanford Human Genome Database, Oracle Applications and SUN's Java. Our vision for CRM is to provide a complete integrated business solution. A complete CRM solution that will save time, pr...

C2 Innovations: C2 Innovations, benefiting from a well-established credibility, promotes an international vision worldwide. Dynamic and highly productive, C2 Innovations offers its customers fully integrated service management, service desk, and service catalog solutions, ensuring the fastest implementation on the market. The company also became a leader in design...

Who is more expensive? EBSuite or C2 ATOM?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for EBSuite and C2 ATOM.

EBSuite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 EBSuite is rated 4, which is lower than the average cost of Help Desk software. C2 ATOM price starts at $40 per user/month , When comparing C2 ATOM to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.

Bottom line: EBSuite is more expensive than C2 ATOM.

Which software includes more/better features?

We've compared EBSuite Vs. C2 ATOM based on some of the most important and required Help Desk features.

EBSuite: We are still working to collect the list of features for EBSuite.

C2 ATOM: We are still working to collect the list of features for C2 ATOM.

Target customer size

EBSuite can be used for developed for small businesses (1-20 employees) to medium-sized companies (10-100 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of help desk and CRM. Customers of the software include businesses of all sizes hailing from a variety of industries.

EBSuite

ITQlick rating
(4.5/5)

EBSuite is designed to help to provide all-in-one solution for easy management of the business. It starts with the initial lead up to the paid invoice. This software can save time with its comprehensive CRM mod...

Categories: Healthcare CRM, Help Desk.

C2 ATOM

ITQlick rating
(4.1/5)

starts at $40 per user/month

C2 ATOM is a service management solution for businesses of all sizes. It offers such capabilities as supply management, HR management, service desk management, contract management, and others. The softw...

Categories: Dashboards & KPIs, Construction Service Management, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Compare features

EBSuite: 0 Features

We are working to collect the list of features

C2 ATOM: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
EBSuite
ITQlick rating
4.5/5
Score
83/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Compare
C2 ATOM
ITQlick rating
4.1/5
Score
80/100
Pricing
2/10
License pricing
$40 per user/month
Functionality
18
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.