Compare C2Perform and Nectar Desk - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - C2Perform or Nectar Desk?

Nectar Desk is more expensive to implement (TCO) than C2Perform, and C2Perform is rated higher (83/100) than Nectar Desk (76/100). C2Perform offers users more features (5) than Nectar Desk (0). There is a clear winner in this case and it is C2Perform!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

EducationFolder Vs. Nectar Desk Inc.

EducationFolder: EducationFolder began with a recognition of the mission-critical role coaching and training play in contact center performance – and of the daily management issues that often prevent those activities from happening. By creating a single, end-to-end solution to address both these needs, EducationFolder delivers the resources and tools to enable well...

Nectar Desk Inc.: Welcome to Nectar Desk's home for real-time information on system performance and security. Here you'll find live and historical data on system performance. If there are any interruption in service, a note will be posted here.

Who is more expensive? C2Perform or Nectar Desk?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C2Perform and Nectar Desk.

C2Perform price starts at $15 per license/month , On a scale between 1 to 10 EducationFolder is rated 2, which is much lower than the average cost of Call Center software. Nectar Desk price starts at $50 per month , When comparing Nectar Desk to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: C2Perform cost is around the same cost of Nectar Desk.

Which software includes more/better features?

We've compared C2Perform Vs. Nectar Desk based on some of the most important and required Call Center features.

C2Perform: Campaign Management, Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.

Nectar Desk: We are still working to collect the list of features for Nectar Desk.

Target customer size

C2Perform's typical customers include: Medium and large size businesses, Most of the customers of Nectar Desk are individuals who are engaging with small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of tools offered from IT, data and web hosting and information-related services sector, mainly with the contact center management.