Shlomi Lavi /
Dec 17, 2022
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Bottom Line: Which is Better - C2Perform or RingCentral Office?
RingCentral Office is more expensive to implement (TCO) than C2Perform, and C2Perform is rated higher (83/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than C2Perform (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
EducationFolder Vs. RingCentral
EducationFolder: EducationFolder began with a recognition of the mission-critical role coaching and training play in contact center performance – and of the daily management issues that often prevent those activities from happening. By creating a single, end-to-end solution to address both these needs, EducationFolder delivers the resources and tools to enable well...
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Who is more expensive? C2Perform or RingCentral?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C2Perform and RingCentral.
C2Perform price starts at $15 per license/month , On a scale between 1 to 10 EducationFolder is rated 2, which is much lower than the average cost of Call Center software. RingCentral price starts at $20 per user/month , When comparing RingCentral to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: RingCentral is more expensive than C2Perform.
Which software includes more/better features?
We've compared C2Perform Vs. RingCentral Office based on some of the most important and required Call Center features.
C2Perform: Campaign Management, Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.
RingCentral: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording.
Target customer size
C2Perform's typical customers include: Medium and large size businesses, and RingCentral's target customer size include: SMBs.