Compare C2Perform and Talkdesk - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - C2Perform or Talkdesk?

Talkdesk is more expensive to implement (TCO) than C2Perform, and Talkdesk is rated higher (88/100) than C2Perform (83/100). C2Perform offers users more features (5) than Talkdesk (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

EducationFolder Vs. Talkdesk

EducationFolder: EducationFolder began with a recognition of the mission-critical role coaching and training play in contact center performance – and of the daily management issues that often prevent those activities from happening. By creating a single, end-to-end solution to address both these needs, EducationFolder delivers the resources and tools to enable well...

Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...

Who is more expensive? C2Perform or Talkdesk?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C2Perform and Talkdesk.

C2Perform price starts at $15 per license/month , On a scale between 1 to 10 EducationFolder is rated 2, which is much lower than the average cost of Call Center software. Talkdesk price starts at $75 per user/month , When comparing Talkdesk to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: Talkdesk is more expensive than C2Perform.

Which software includes more/better features?

We've compared C2Perform Vs. Talkdesk based on some of the most important and required Call Center features.

C2Perform: Campaign Management, Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.

Talkdesk: We are still working to collect the list of features for Talkdesk.

Target customer size

C2Perform's typical customers include: Medium and large size businesses, and Talkdesk's target customer size include: SMBs.