Compare C2Perform and ReadyMode - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - C2Perform or ReadyMode?

ReadyMode is more expensive to implement (TCO) than C2Perform, and ReadyMode is rated higher (87/100) than C2Perform (83/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

EducationFolder Vs. XenCALL

EducationFolder: EducationFolder began with a recognition of the mission-critical role coaching and training play in contact center performance – and of the daily management issues that often prevent those activities from happening. By creating a single, end-to-end solution to address both these needs, EducationFolder delivers the resources and tools to enable well...

XenCALL: Xen Call has twenty years of experience in call center tool development and telecommunications, as well as a 25 combined years at the executive level, in call center administration, training, management consultation.

Who is more expensive? C2Perform or XenCALL Predictive Dialer?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C2Perform and XenCALL Predictive Dialer.

C2Perform price starts at $15 per license/month , On a scale between 1 to 10 EducationFolder is rated 2, which is much lower than the average cost of Call Center software. XenCALL Predictive Dialer price starts at $125 per license/month , When comparing XenCALL Predictive Dialer to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: XenCALL Predictive Dialer is more expensive than C2Perform.

Which software includes more/better features?

We've compared C2Perform Vs. ReadyMode based on some of the most important and required Call Center features.

C2Perform: Campaign Management, Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.

XenCALL Predictive Dialer: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.

Target customer size

C2Perform's typical customers include: Medium and large size businesses, ReadyMode is ideal for small contact centers (1-49 agents or employees) and medium-sized contact centers and organizations (50-99 agents or employees).