Compare eGain and Shoeboxed for Quickbooks - Aug 2022

Shlomi Lavi

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Bottom Line: Which is Better - eGain or Shoeboxed for Quickbooks?

eGain is more expensive to implement (TCO) than Shoeboxed for Quickbooks, and Shoeboxed for Quickbooks is rated higher (81/100) than eGain (77/100). Both tools offer the same amount of features.

Looking for the right Office Production & Tools solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

eGain Vs. Intuit

eGain: eGain (NASDAQ: EGAN) is the leading provider of cloud and on-site customer interaction hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process and grow sales—across the web, social, and phone channels.

Intuit: Intuit Inc. is an American company that develops financial and tax preparation software and related services for small businesses, accountants and individuals. Build Your Business w/ Intuit. Get QuickBooks Accounting Software, a Free Website Builder, Credit Card Processing & Payroll Services. NEW: Pay by Mobile! 

Who is more expensive? eGain or Shoeboxed for Quickbooks?

The real total cost of ownership (TCO) of Office Production & Tools software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for eGain and Shoeboxed for Quickbooks.

eGain accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 eGain is rated 4, which is lower than the average cost of Office Production & Tools software. Shoeboxed for Quickbooks price starts at $18 per month , When comparing Shoeboxed for Quickbooks to its competitors, the software is rated 2 - much lower than the average Office Production & Tools software cost.

Bottom line: eGain is more expensive than Shoeboxed for Quickbooks.

Which software includes more/better features?

We've compared eGain Vs. Shoeboxed for Quickbooks based on some of the most important and required Office Production & Tools features.

eGain: Data Import/Export, Basic Reports, Online Customer Support.

Shoeboxed for Quickbooks: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

eGain's typical customers include: Start up, Small business, Medium business, Large business, The software is most suitable for small businesses and is equipped enough to regulate all the financial issues of small business managers.