Compare Eloquent WebSuite and SysAid - Aug 2022

Shlomi LaviShlomi Lavi / Aug 09, 2022

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Bottom Line: Which is Better - Eloquent WebSuite or SysAid?

SysAid is more expensive to implement (TCO) than Eloquent WebSuite, and Eloquent WebSuite is rated higher (81/100) than SysAid (79/100). SysAid offers users more features (9) than Eloquent WebSuite (0).

Looking for the right Content Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Eloquent Systems Inc Vs. SysAid Technologies Ltd.

Eloquent Systems Inc: It is the vision of Eloquent Systems to provide quality support to knowledge management professionals who work in libraries, archives, museums and records management positions for corporate, government, legal, medical, education and heritage institutions around the world. Our software and services give them the freedom to focus on serving their c...

SysAid Technologies Ltd.: SysAid Technologies, formerly Ilient, is a leading global provider of IT Service Management (ITSM) software. nnSysAid was founded in 2002 by Israel Lifshitz, with a vision to provide simple, cutting-edge, and cost-effective software tools for service excellence. SysAid is ideal for organizations who want to manage, monitor, and track all their IT...

Who is more expensive? Eloquent WebSuite or SysAid?

The real total cost of ownership (TCO) of Content Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Eloquent WebSuite and SysAid.

Eloquent WebSuite price starts at $35 per month , On a scale between 1 to 10 Eloquent WebSuite is rated 4, which is lower than the average cost of Content Management software. SysAid price starts at $1,211 per year , When comparing SysAid to its competitors, the software is rated 6 - similar to the average Content Management software cost.

Bottom line: SysAid is more expensive than Eloquent WebSuite.

Which software includes more/better features?

We've compared Eloquent WebSuite Vs. SysAid based on some of the most important and required Content Management features.

Eloquent WebSuite: We are still working to collect the list of features for Eloquent WebSuite.

SysAid: Asset Management, Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration.

Target customer size

Eloquent WebSuite is a great management tool for use insmall businesses (1-20 employees) andmedium-sized companies (10-500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT and help desks. SysAid was originally intended for IT practitioners.

Eloquent WebSuite

ITQlick rating
(2.8/5)

starts at $35 per month

Eloquent WebSuite is a cloud-based enterprise level of knowledge management program that is also designed for mobile use. The program helps users inthe management of intellectual resources in centralized way. T...

Categories: Content Management, Document Management, Help Desk, Self-Service Portal.

SysAid

ITQlick rating
(4.3/5)

starts at $1,211 per year

SysAid software is a cloud-hosted service desk, help desk and IT Service Management solution that targets businesses of any size, whether small or large. The software solution integrates all the vital IT tools...

Categories: Chat, Help Desk, Online CRM, Self-Service Portal, Small Business CRM.

Compare specifications

SysAid Specifications

ITQlick Score: 79/100
ITQlick Rating:
Pricing: 6/10 - average cost
Category: Help Desk -> SysAid review
Company: SysAid Technologies Ltd.
Pricing: starts at $1,211 per year
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: SysAid review, SysAid pricing, SysAid alternatives

Compare features

Eloquent WebSuite: 0 Features

We are working to collect the list of features

SysAid: 9 Features

Asset Management
Customer Survey
Email Integration
Knowledge Base/FAQ
Mobile Integration
Remote Control Access
Reporting
Scheduling
Self Service Portal
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Eloquent...
ITQlick rating
2.8/5
Score
81/100
Pricing
4/10
License pricing
$35 per month
Functionality
5
Compare
SysAid
ITQlick rating
4.3/5
Score
79/100
Pricing
6/10
License pricing
$1,211 per year
Functionality
22
Review
IZEA
ITQlick rating
4.2/5
Score
91/100
Pricing
6.4/10
License pricing
$149 per month
Functionality
3
Review
Syndigo
ITQlick rating
4.4/5
Score
89/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
3
Drupal
ITQlick rating
4.3/5
Score
87/100
Pricing
3/10
License pricing
$500 per month
Functionality
8
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.