Shlomi Lavi /
Aug 09, 2022
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Bottom Line: Which is Better - Eloquent WebSuite or SysAid?
SysAid is more expensive to implement (TCO) than Eloquent WebSuite, and Eloquent WebSuite is rated higher (81/100) than SysAid (79/100). SysAid offers users more features (9) than Eloquent WebSuite (0).
Looking for the right Content Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Eloquent Systems Inc Vs. SysAid Technologies Ltd.
Eloquent Systems Inc:
It is the vision of Eloquent Systems to provide quality support to knowledge management professionals who work in libraries, archives, museums and records management positions for corporate, government, legal, medical, education and heritage institutions around the world. Our software and services give them the freedom to focus on serving their c...
SysAid Technologies Ltd.: SysAid Technologies, formerly Ilient, is a leading global provider of IT Service Management (ITSM) software. nnSysAid was founded in 2002 by Israel Lifshitz, with a vision to provide simple, cutting-edge, and cost-effective software tools for service excellence. SysAid is ideal for organizations who want to manage, monitor, and track all their IT...
Who is more expensive? Eloquent WebSuite or SysAid?
The real total cost of ownership (TCO) of Content Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Eloquent WebSuite and SysAid.
Eloquent WebSuite price starts at $35 per month , On a scale between 1 to 10 Eloquent WebSuite is rated 4, which is lower than the average cost of Content Management software. SysAid price starts at $1,211 per year , When comparing SysAid to its competitors, the software is rated 6 - similar to the average Content Management software cost.
Bottom line: SysAid is more expensive than Eloquent WebSuite.
Which software includes more/better features?
We've compared Eloquent WebSuite Vs. SysAid based on some of the most important and required Content Management features.
Eloquent WebSuite: We are still working to collect the list of features for Eloquent WebSuite.
SysAid: Asset Management, Customer Survey, Email Integration, Knowledge Base/FAQ, Mobile Integration.
Target customer size
Eloquent WebSuite is a great management tool for use insmall businesses (1-20 employees) andmedium-sized companies (10-500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT and help desks. SysAid was originally intended for IT practitioners.