Shlomi Lavi /
Aug 09, 2022
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Bottom Line: Which is Better - Eloquent WebSuite or TeamSupport?
Eloquent WebSuite is more expensive to implement (TCO) than TeamSupport, and TeamSupport is rated higher (87/100) than Eloquent WebSuite (81/100). TeamSupport offers users more features (15) than Eloquent WebSuite (0). There is a clear winner in this case and it is TeamSupport!
Looking for the right Content Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Eloquent Systems Inc Vs. TeamSupport
Eloquent Systems Inc:
It is the vision of Eloquent Systems to provide quality support to knowledge management professionals who work in libraries, archives, museums and records management positions for corporate, government, legal, medical, education and heritage institutions around the world. Our software and services give them the freedom to focus on serving their c...
TeamSupport: We created our customer support software because as veterans of the technology industry, we know your pain.
It wasn’t so long ago that we were working inside high tech and software companies as CEO, software developers, and customer support and Help Desk professionals. In the course of doing our jobs over many years, we watched in frustration as...
Who is more expensive? Eloquent WebSuite or TeamSupport?
The real total cost of ownership (TCO) of Content Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Eloquent WebSuite and TeamSupport.
Eloquent WebSuite price starts at $35 per month , On a scale between 1 to 10 Eloquent WebSuite is rated 4, which is lower than the average cost of Content Management software. TeamSupport price starts at $49 per agent/month , When comparing TeamSupport to its competitors, the software is rated 2 - much lower than the average Content Management software cost.
Bottom line: Eloquent WebSuite is more expensive than TeamSupport.
Which software includes more/better features?
We've compared Eloquent WebSuite Vs. TeamSupport based on some of the most important and required Content Management features.
Eloquent WebSuite: We are still working to collect the list of features for Eloquent WebSuite.
TeamSupport: Asset Management, Contract Management, Email Integration, Knowledge Base/FAQ, Multi-Site Support.
Target customer size
Eloquent WebSuite is a great management tool for use insmall businesses (1-20 employees) andmedium-sized companies (10-500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT and help desks. This program is aimed at the companies that know their product, but are still eager to please those their clients.