Shlomi Lavi / Sep 28, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Eloquent WebSuite is more expensive to implement (TCO) than Zendesk, and Zendesk is rated higher (92/100) than Eloquent WebSuite (81/100). Zendesk offers users more features (23) than Eloquent WebSuite (0). There is a clear winner in this case and it is Zendesk!
Looking for the right Content Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Eloquent Systems Inc: It is the vision of Eloquent Systems to provide quality support to knowledge management professionals who work in libraries, archives, museums and records management positions for corporate, government, legal, medical, education and heritage institutions around the world. Our software and services give them the freedom to focus on serving their c...
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
The real total cost of ownership (TCO) of Content Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Eloquent WebSuite and Zendesk.
Eloquent WebSuite price starts at $35 per month , On a scale between 1 to 10 Eloquent WebSuite is rated 4, which is lower than the average cost of Content Management software. Zendesk price starts at $49 per agent/month , When comparing Zendesk to its competitors, the software is rated 2 - much lower than the average Content Management software cost.
Bottom line: Eloquent WebSuite is more expensive than Zendesk.
We've compared Eloquent WebSuite Vs. Zendesk based on some of the most important and required Content Management features.
Eloquent WebSuite: We are still working to collect the list of features for Eloquent WebSuite.
Zendesk: Customer Survey, Email Integration, Knowledge Base/FAQ, Multi-Site Support, Rules/Workflows.
Eloquent WebSuite is a great management tool for use insmall businesses (1-20 employees) andmedium-sized companies (10-500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of IT and help desks. Zendesk is the tool for any company, big or small, that has to deal with a certain number of customers on daily basis and needs an evolving platform to facilitate this process.
starts at $35 per month
Eloquent WebSuite is a cloud-based enterprise level of knowledge management program that is also designed for mobile use. The program helps users inthe management of intellectual resources in centralized way. T...
Compare Pricing| ITQlick Score: | 81/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Content Management -> Eloquent WebSuite review |
| Company: | Eloquent Systems Inc |
| Pricing: | starts at $35 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Eloquent WebSuite review, Eloquent WebSuite pricing, Eloquent WebSuite alternatives |
| ITQlick Score: | 92/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> Zendesk review |
| Company: | Zendesk |
| Pricing: | starts at $49 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Zendesk review, Zendesk pricing, Zendesk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.