Shlomi Lavi /
Nov 11, 2022
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Bottom Line: Which is Better - ThinkAutomation or Cisco WebEx Support Center?
Cisco WebEx Support Center is more expensive to implement (TCO) than ThinkAutomation, and Cisco WebEx Support Center is rated higher (85/100) than ThinkAutomation (75/100). Both tools offer the same amount of features.
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parker Software Vs. WebEx
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
WebEx: Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise.
We help your ideas get better by letting you collaborate with the people you need easily! WebEx let's you share your desktop, your app or your file real-time, while you meet with other on the phone or via VoI...
Who is more expensive? ThinkAutomation or Cisco WebEx Support Center?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ThinkAutomation and Cisco WebEx Support Center.
ThinkAutomation price starts at $995 per year , On a scale between 1 to 10 Email2DB is rated 6, which is similar to the average cost of Customer Service software. Cisco WebEx Support Center price starts at $13.50 per user/month , When comparing Cisco WebEx Support Center to its competitors, the software is rated 6 - similar to the average Customer Service software cost.
Bottom line: ThinkAutomation cost is around the same cost of Cisco WebEx Support Center.
Which software includes more/better features?
We've compared ThinkAutomation Vs. Cisco WebEx Support Center based on some of the most important and required Customer Service features.
ThinkAutomation: Data Import/Export, Basic Reports, Online Customer Support.
Cisco WebEx Support Center: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ThinkAutomation's typical customers include: Small, medium and large size businesses, and Cisco WebEx Support Center's target customer size include: Medium and large size businesses.