Shlomi Lavi / Oct 29, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
ThinkAutomation is more expensive to implement (TCO) than Customer Thermometer, and Customer Thermometer is rated higher (97/100) than ThinkAutomation (75/100). Customer Thermometer offers users more features (7) than ThinkAutomation (3). There is a clear winner in this case and it is Customer Thermometer!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies. We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing. You need to go and hire bright, enthu...
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ThinkAutomation and Customer Thermometer.
ThinkAutomation price starts at $995 per year , On a scale between 1 to 10 Email2DB is rated 6, which is similar to the average cost of Customer Service software. Customer Thermometer price starts at $29 per month , When comparing Customer Thermometer to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: ThinkAutomation is more expensive than Customer Thermometer.
We've compared ThinkAutomation Vs. Customer Thermometer based on some of the most important and required Customer Service features.
ThinkAutomation: Data Import/Export, Basic Reports, Online Customer Support.
Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports.
ThinkAutomation's typical customers include: Small, medium and large size businesses, Customer Thermometer is ideal for different companies, big or small.
starts at $995 per year
ThinkAutomation is a growing cloud-based Customer Service software, it is designed to support small, medium and large size business. ThinkAutomation received a rating of 3.9 from ITQlick team. The software cost...
Compare Pricingstarts at $29 per month
Customer Thermometer software is an on-premise cloud-hosted Customer Support solution that helps its users to receive real-time and actionable feedback from every email they send. The platform is a business app...
Compare Pricing| ITQlick Score: | 75/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Customer Service -> ThinkAutomation review |
| Company: | Parker Software |
| Pricing: | starts at $995 per year |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | ThinkAutomation review, ThinkAutomation pricing, ThinkAutomation alternatives |
| ITQlick Score: | 97/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Customer Service -> Customer Thermometer review |
| Company: | Customer Thermometer |
| Pricing: | starts at $29 per month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | Customer Thermometer review, Customer Thermometer pricing, Customer Thermometer alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.