Shlomi Lavi /
Oct 29, 2022
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Bottom Line: Which is Better - ThinkAutomation or Pipeline Pilot?
ThinkAutomation is more expensive to implement (TCO) than Pipeline Pilot, and Pipeline Pilot is rated higher (87/100) than ThinkAutomation (75/100). Both tools offer the same amount of features.
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Parker Software Vs. Accelrys
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
Accelrys: Accelrys (NASDAQ:ACCL), a leading provider of scientific innovation lifecycle management software, supports industries and organizations that rely on scientific innovation to differentiate themselves.
Who is more expensive? ThinkAutomation or Pipeline Pilot?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ThinkAutomation and Pipeline Pilot.
ThinkAutomation price starts at $995 per year , On a scale between 1 to 10 Email2DB is rated 6, which is similar to the average cost of Customer Service software. Pipeline Pilot accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Email2DB is rated 6, which is similar to the average cost of Customer Service software.
Bottom line: ThinkAutomation is more expensive than Pipeline Pilot.
Which software includes more/better features?
We've compared ThinkAutomation Vs. Pipeline Pilot based on some of the most important and required Customer Service features.
ThinkAutomation: Data Import/Export, Basic Reports, Online Customer Support.
Pipeline Pilot: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ThinkAutomation's typical customers include: Small, medium and large size businesses, and Pipeline Pilot's target customer size include: Small business, Medium business, Private use.