Shlomi Lavi /
Feb 28, 2023
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Bottom Line: Which is Better - Engage Score or monday.com?
Engage Score is more expensive to implement (TCO) than monday.com, and monday.com is rated higher (98/100) than Engage Score (62/100). monday.com offers users more features (35) than Engage Score (0). There is a clear winner in this case and it is monday.com!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
TelStrat Vs. monday.com
TelStrat: Headquarted in Allen, Texas, TelStrat® was founded in 1993 as a provider of OEM products for Nortel, Cisco, and other major telecom equipment companies. It released its first TelStrat-branded call recording solution, iDVRTM, in 2000. TelStrat continued to evolve and advance the product in subsequent years - adding new features, capabilities, and pl...
monday.com: Founded in 2012 and launched as an independent startup in February 2014, monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that ...
Who is more expensive? Engage Score or monday.com?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Engage Score and monday.com.
Engage Score price starts at $17 per month , On a scale between 1 to 10 Engage Score is rated 4, which is lower than the average cost of Call Center software. monday.com price starts at $10 per seat/month , When comparing monday.com to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Engage Score cost is around the same cost of monday.com.
Which software includes more/better features?
We've compared Engage Score Vs. monday.com based on some of the most important and required Call Center features.
Engage Score: We are still working to collect the list of features for Engage Score.
monday.com: Basic Reports, Chat, Customizable Categories, Dashboard, HR Analytics.
Target customer size
Engage Score's typical customers include: Medium and large size businesses,
Monday.