Compare EngageOne and Zendesk Sell - Dec 2022

Shlomi LaviShlomi Lavi / Dec 12, 2022

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Bottom Line: Which is Better - EngageOne or Zendesk Sell?

EngageOne is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than EngageOne (87/100). Zendesk Sell offers users more features (10) than EngageOne (3). There is a clear winner in this case and it is Zendesk Sell!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

PitneyBowes Software Vs. Base CRM

PitneyBowes Software: Pitney Bowes Software is a division of Pitney Bowes Inc. (NYSE : PBI). Pitney Bowes Software enables corporations and governments to acquire, serve and grow customer relationships through the provision of location intelligence, data management and customer communication management software, data and services. Offering the industry’s most compre...

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Who is more expensive? EngageOne or Base CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for EngageOne and Base CRM.

EngageOne price starts at $4.99 per month , On a scale between 1 to 10 EngageOne is rated 4, which is lower than the average cost of CRM software. Base CRM price starts at $19 per user/month , When comparing Base CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: EngageOne is more expensive than Base CRM.

Which software includes more/better features?

We've compared EngageOne Vs. Zendesk Sell based on some of the most important and required CRM features.

EngageOne: Data Import/Export, Basic Reports, Online Customer Support.

Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.

Target customer size

Customers of the software include businesses of all sizes and a wide range of types. Zendesk Sell is perfect for companies of all sizes.



EngageOne

ITQlick rating
(4.5/5)

starts at $4.99 per month

Engage one is a cloud-based CRM, developed to allow businesses to standardize and centralize communications with their customers across various value chains. EngageOne provides scalable communications to allow...

Categories: CRM, Customer Experience Management.

Zendesk Sell

ITQlick rating
(4.4/5)

starts at $19 per user/month

Base CRM is a sales and CRM software that can help boost sales team productivity and business growth. The software can help users to manage their customers, work with leads and can be accessed from almost any i...

Categories: CRM, Banking CRM, Casino CRM, Channel Management, Complaint Management.

Compare specifications

Compare features

EngageOne: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Base CRM: 10 Features

Contact Management
Customer Database
Customer Service
Dashboards
Email Marketing
Knowledge Base
Lead Management
Sales Automation
Sales Forecasting
Sales Reports
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
EngageOne
ITQlick rating
4.5/5
Score
87/100
Pricing
5.2/10
License pricing
$4.99 per month
Functionality
5
Compare
Zendesk ...
ITQlick rating
4.4/5
Score
89/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
29
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.