Compare Enghouse Interactive and SalesAchiever - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Enghouse Interactive or SalesAchiever?

Enghouse Interactive is more expensive to implement (TCO) than SalesAchiever, and SalesAchiever is rated with the same score (84/100) as Enghouse Interactive (84/100). SalesAchiever offers users more features (6) than Enghouse Interactive (5). There is a clear winner in this case and it is SalesAchiever!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Enghouse Interactive Vs. SalesAchiever

Enghouse Interactive: Enghouse Interactive (pronounced Enj-house) is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH.” Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists...

SalesAchiever: Project-SalesAchiever® CRM is used by General Contractors, Construction Suppliers, Architects, Engineers and Housebuilders worldwide who have a need to win business through the building project route whilst selling to key accounts such as End clients, Architects, Main Contractors, and Distributor networks. What is key to the success of Project-Sal...

Who is more expensive? Enghouse Interactive or SalesAchiever?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Enghouse Interactive and SalesAchiever.

Enghouse Interactive price starts at $75 per user/month , On a scale between 1 to 10 Enghouse Interactive Contact Center is rated 6, which is similar to the average cost of Call Center software. SalesAchiever price starts at $49 per user/month , When comparing SalesAchiever to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Enghouse Interactive is more expensive than SalesAchiever.

Which software includes more/better features?

We've compared Enghouse Interactive Vs. SalesAchiever based on some of the most important and required Call Center features.

Enghouse Interactive: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center.

SalesAchiever: Basic Reports, Data Import/Export, Online Customer Support, Budgeting & CPM, Scheduling.

Target customer size

The general customers of Enghouse Interactive Contact Center are those engaging in the small (with about 10 – 100 employees) to medium-sized (with about 100 – 1,000 employees) businesses and even large enterprises that utilizes the harness the services from the sectors of IT, data hosting, processing and related information services, mainly with call center and its management. Customers of the software include businesses of all sizes and a variety of types.