Compare Enterprise Planning and Budgeting and Cisco WebEx Support Center - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Enterprise Planning and Budgeting or Cisco WebEx Support Center?

Cisco WebEx Support Center is more expensive to implement (TCO) than Enterprise Planning and Budgeting, and Cisco WebEx Support Center is rated higher (85/100) than Enterprise Planning and Budgeting (62/100). Both tools offer the same amount of features.

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Sitronics Vs. WebEx

Sitronics: SITRONICS IT is an international IT company, and one of the leading suppliers of solutions, products and services in the field of information technologies in Eastern Europe and the CIS countries. The company was founded in 1990, and now is the subsidiary of JSC SITRONICS

WebEx: Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise. We help your ideas get better by letting you collaborate with the people you need easily! WebEx let's you share your desktop, your app or your file real-time, while you meet with other on the phone or via VoI...

Who is more expensive? Enterprise Planning and Budgeting or Cisco WebEx Support Center?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Enterprise Planning and Budgeting and Cisco WebEx Support Center.

Enterprise Planning and Budgeting accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Enterprise Planning and Budgeting is rated 4, which is lower than the average cost of Customer Service software. Cisco WebEx Support Center price starts at $13.50 per user/month , When comparing Cisco WebEx Support Center to its competitors, the software is rated 6 - similar to the average Customer Service software cost.

Bottom line: Cisco WebEx Support Center is more expensive than Enterprise Planning and Budgeting.

Which software includes more/better features?

We've compared Enterprise Planning and Budgeting Vs. Cisco WebEx Support Center based on some of the most important and required Customer Service features.

Enterprise Planning and Budgeting: Data Import/Export, Basic Reports, Online Customer Support.

Cisco WebEx Support Center: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Enterprise Planning and Budgeting's typical customers include: Start up, Small business, Medium business, Large business, and Cisco WebEx Support Center's target customer size include: Medium and large size businesses.