Shlomi Lavi /
Jun 20, 2022
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Bottom Line: Which is Better - Enterprise Service Desk or Faveo HELPDESK?
Faveo HELPDESK is more expensive to implement (TCO) than Enterprise Service Desk, and Enterprise Service Desk is rated higher (84/100) than Faveo HELPDESK (83/100).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ManageEngine Vs. Ladybird Web Solution Pvt Ltd
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Ladybird Web Solution Pvt Ltd: Ladybird web Solution has been operational since May 2009 and has been providing complete web & internet marketing solutions to its clients ever since. We are focused on niche, unsophisticated customer friendly web development, digital marketing & Web hosting solutions. We promise to be a trustworthy partner for you with our conviction, swift appro...
Who is more expensive? Enterprise Service Desk or Faveo HELPDESK?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Enterprise Service Desk and Faveo HELPDESK.
Enterprise Service Desk price starts at $10 per technician/month , On a scale between 1 to 10 Enterprise Service Desk is rated 2, which is much lower than the average cost of Help Desk software. Faveo HELPDESK price starts at $691 per license , When comparing Faveo HELPDESK to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Enterprise Service Desk cost is around the same cost of Faveo HELPDESK.
Which software includes more/better features?
We've compared Enterprise Service Desk Vs. Faveo HELPDESK based on some of the most important and required Help Desk features.
Enterprise Service Desk: We are still working to collect the list of features for Enterprise Service Desk.
Faveo HELPDESK: We are still working to collect the list of features for Faveo HELPDESK.
Target customer size
Enterprise ServiceDesk is intended to help and was really developed for small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (more than 1,000 employees). and Faveo HELPDESK's target customer size include: Small businesses and start ups.