Compare EpiAnalytics and Hootsuite - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - EpiAnalytics or Hootsuite?

EpiAnalytics is more expensive to implement (TCO) than Hootsuite, and Hootsuite is rated higher (93/100) than EpiAnalytics (62/100). Hootsuite offers users more features (15) than EpiAnalytics (0). There is a clear winner in this case and it is Hootsuite!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

EpiAnalytics Vs. Hootsuite

EpiAnalytics: EpiAnalytics contact center early warning and text analytics solutions enable companies to improve customer service and operational efficiencies. Our easy to use on-demand software transforms customer comments and feedback into valuable insight that can be utilized across your organization and to power your business processes in real-time. Ou...

Hootsuite: Hootsuite is a social media management system for businesses and organizations to collaboratively execute campaigns across multiple social networks from one secure, web-based dashboard. Launch marketing campaigns, identify and grow audiences, and distribute targeted messages using Hootsuite’s unique social media dashboard. Streamline team workfl...

Who is more expensive? EpiAnalytics or Hootsuite?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for EpiAnalytics and Hootsuite.

EpiAnalytics accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 EpiAnalytics is rated 6, which is similar to the average cost of CRM software. Hootsuite price starts at $49 per user/month , When comparing Hootsuite to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: EpiAnalytics is more expensive than Hootsuite.

Which software includes more/better features?

We've compared EpiAnalytics Vs. Hootsuite based on some of the most important and required CRM features.

EpiAnalytics: We are still working to collect the list of features for EpiAnalytics.

Hootsuite: Blogger Integration, Business Content Sharing, Facebook Integration, Flickr Integration, Foursquare Integration.

Target customer size

EpiAnalytics's typical customers include: Small, medium and large size businesses, Hootsuite is perfect for companies of all shapes and sizes.