Epicor WMS Vs Salesforce CRM (Apr 2021)

Shlomi LaviShlomi Lavi / Apr 29, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

Bottom Line: Which is Better - Epicor WMS or Salesforce CRM?

Epicor WMS is more expensive to implement (TCO) than Salesforce CRM, Salesforce CRM is rated higher (98/100) than Epicor WMS (95/100). Salesforce CRM offers more features (21) to their users than Epicor WMS (16). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Inventory Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Epicor Software Corporation compares with Salesforce.com?

Epicor Software Corporation: Our commitment to providing world-class software and innovative technologies. The global infrastructure and experience to support new companies, regional companies and global affiliates. The determination to achieve superior customer service by a very high customer satisfaction. The strength, vision and profitability in order to act as a long-term ...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who's more expensive? Epicor WMS or Salesforce?

The real total cost of ownership (TCO) of Inventory Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Epicor WMS and Salesforce.

Epicor WMS price starts at $55 per user/month , on a scale between 1 to 10 Epicor WMS is rated 6, which is similar to the average cost of Inventory Management software. Salesforce price starts at $25 per user/month , when comparing Salesforce to their competitors, the software is rated 2 - much lower than the average Inventory Management software cost.

Bottom line: Epicor WMS is more expensive than Salesforce.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Epicor WMS Vs. Salesforce CRM based on some of the most important and required Inventory Management features. Epicor WMS: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Inventory Management, Supply Chain Monitoring, Supply Chain Planning, Accounting Integration, CRM Integration, ERP Integration, Inventory Optimization, Multi-Location. Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

Epicor WMS is recommended for small to large companies that need to enhance their resource management. Salesforce is optimal for people as well as companies.

Epicor WMS

ITQlick rating
(3.5/5)

starts at $55 per user/month

Epicor WMS is a cloud-based and on premise enterprise resource management system that incorporates warehouse management & supply chain management tools.

Categories: Billing & Invoicing, Mobile, SIP Clients, Mobile CRM.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

Epicor WMS: 16 Features

Inventory Management
Supply Chain Monitoring
Supply Chain Planning
Accounting Integration
CRM Integration
ERP Integration
Inventory Optimization
Multi-Location
Order Entry
Purchasing
Quality Control
Stock Inquiries
Supplier Management
Transfer Management
Vendor Managed Inventory
Warehouse Management

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Epicor
ITQlick rating
3.5/5
Score
95/100
Pricing
6/10
License pricing
$55 per user/month
Functionality
23
Review
Compare
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Passport
ITQlick rating
4.8/5
Score
92/100
Pricing
6.6/10
License pricing
Pricing not available
Functionality
3
IntelliTrack
ITQlick rating
3.3/5
Score
90/100
Pricing
5/10
License pricing
$75 per user/month
Functionality
3
Blue
ITQlick rating
4.9/5
Score
90/100
Pricing
3/10
License pricing
$500 per license
Functionality
49
Review
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.