Compare Epiplex and SolarWinds Service Desk - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Epiplex or SolarWinds Service Desk?

Epiplex is more expensive to implement (TCO) than SolarWinds Service Desk, and Epiplex is rated higher (78/100) than SolarWinds Service Desk (71/100). SolarWinds Service Desk offers users more features (24) than Epiplex (3).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Epiance Vs. Samanage

Epiance: Epiance helps businesses manage their IT driven business process transformations successfully. Hundreds of the best-run companies across the world use Epiplex500 to ensure rapid and effective user adoption for their enterprise application rollouts and upgrades. Epiance enables businesses to dramatically reduce the time-to-competence for any new or...

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Who is more expensive? Epiplex or Samanage Asset Management?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Epiplex and Samanage Asset Management.

Epiplex accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Epiplex is rated 6, which is similar to the average cost of IT Management software. Samanage Asset Management price starts at $15 per user/month , When comparing Samanage Asset Management to its competitors, the software is rated 6 - similar to the average IT Management software cost.

Bottom line: Epiplex cost is around the same cost of Samanage Asset Management.

Which software includes more/better features?

We've compared Epiplex Vs. SolarWinds Service Desk based on some of the most important and required IT Management features.

Epiplex: Data Import/Export, Basic Reports, Online Customer Support.

Samanage Asset Management: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.

Target customer size

Epiplex500 is suitable for a wide range of IT driven business companies. SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations.