Shlomi Lavi /
Nov 20, 2022
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Bottom Line: Which is Better - Blue Yonder or Zoho Support?
Zoho Support is more expensive to implement (TCO) than Blue Yonder, and Zoho Support is rated higher (94/100) than Blue Yonder (62/100). Zoho Support offers users more features (24) than Blue Yonder (3). There is a clear winner in this case and it is Zoho Support!
Looking for the right Supply Chain solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RedPrairie Corporation Vs. Zoho
RedPrairie Corporation: RedPrairie, a proven leader in on-demand inventory and warehouse management solutions, integrates inventory and warehouse management processes through one centralized system. RedPrairie's online inventory control provides companies with real-time visibility and control into the movement of inventory across multiple warehouses or within a single loc...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Blue Yonder or Zoho Support?
The real total cost of ownership (TCO) of Supply Chain software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Blue Yonder and Zoho Support.
Blue Yonder price starts at $199 per license , On a scale between 1 to 10 Escalate Retail is rated 2, which is much lower than the average cost of Supply Chain software. Zoho Support price starts at $12 per user/month , When comparing Zoho Support to its competitors, the software is rated 2 - much lower than the average Supply Chain software cost.
Bottom line: Blue Yonder cost is around the same cost of Zoho Support.
Which software includes more/better features?
We've compared Blue Yonder Vs. Zoho Support based on some of the most important and required Supply Chain features.
Blue Yonder: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Support: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ.
Target customer size
Blue Yonder's typical customers include: Small, medium and large size businesses, Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk.