Compare Esendex and PerfectServe - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Esendex or PerfectServe?

Esendex is more expensive to implement (TCO) than PerfectServe, and PerfectServe is rated higher (84/100) than Esendex (75/100). Both tools offer the same amount of features.

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Esendex Vs. PerfectServe

Esendex: Founded in Nottingham in 2001, by Adam Bird (centre, right) and Julian Hucker (centre, left), Esendex has grown quickly since its launch and in 2005 Esendex Australia was founded. Privately funded, with a strong balance sheet, we’re investing heavily in the future of business messaging – developing new international markets, creating the next gene...

PerfectServe: Unify secure texting and voice calling, alerts and notifications, nurse call requests and more in a single collaboration tool. The patient up-to-date care team, including on-call providers, is instantly accessible via voice or text message.

Who is more expensive? Esendex or PerfectServe?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Esendex and PerfectServe.

Esendex price starts at $29 per month , On a scale between 1 to 10 Esendex is rated 4, which is lower than the average cost of CRM software. PerfectServe accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Esendex is rated 4, which is lower than the average cost of CRM software.

Bottom line: Esendex cost is around the same cost of PerfectServe.

Which software includes more/better features?

We've compared Esendex Vs. PerfectServe based on some of the most important and required CRM features.

Esendex: Data Import/Export, Basic Reports, Online Customer Support.

PerfectServe: Mobile Access, Collaboration, Project Billing.

Target customer size

Echo is suitable for companies of all shapes and sizes and a wide range of industries including internet retailers, communication, financial, insurance, manufacturing, technology and more. and PerfectServe's target customer size include: Small, medium and large size businesses.