Compare eTapestry vs SugarCRM

Let our Non-Profit Software Experts help you find the right Software for your business!

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
eTapestry
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
91/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.4/10
License pricing license pricing (if provided by the software vendor)
$119 per month
Hosting
On premise and Cloud
Functionality score
13
Fit small business
Fit medium business
Fit large business
Software review
SugarCRM
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.4/10
License pricing license pricing (if provided by the software vendor)
$60 per user/month
Hosting
Cloud
Functionality score
61
Fit small business
Fit medium business
Fit large business
Software review
NetSuite
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
100/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7.8/10
License pricing license pricing (if provided by the software vendor)
$99 per user/month
Hosting
On premise and Cloud
Functionality score
7
Fit small business
Fit medium business
Fit large business
Software review
DonorPerfect
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
97/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$59 per user/month
Hosting
On premise and Cloud
Functionality score
8
Fit small business
Fit medium business
Fit large business
Software review
MobileCause
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.2/10
License pricing license pricing (if provided by the software vendor)
$100 per month
Hosting
On premise and Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review

eTapestry Vs. SugarCRM: Which is better?

Shlomi Lavi / Feb 02, 2020

Looking for the right Non-Profit solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Blackbaud: Serving the nonprofit and education sectors for 30 years, Blackbaud (NASDAQ: BLKB) combines technology and expertise to help organizations achieve their missions. Blackbaud works with more than 27,000 customers in over 60 countries that support higher education, healthcare, human services, arts and culture, faith, the environment, independent K-12 education, animal welfare, and other charitable causes. The company offers a full spectrum of cloud-based and on-premise software solutions and related services for organizations of all sizes including: fundraising, eMarketing, social media, advocacy, constituent relationship management (CRM), analytics, financial management, and vertical-specific solutions. Using Blackbaud technology, these organizations raise more than $100 billion each year. Recognized as a top company by Forbes, InformationWeek, and Software Magazine and honored by Best Places to Work, Blackbaud is headquartered in Charleston, South Carolina and has employees throughout the US, and in Australia, Canada, Hong Kong, Mexico, the Netherlands, and the United Kingdom.

SugarCRM : SugarCRM’s mission is to empower organizations to gain and retain customers by providing greater efficiency and control over the sales pipeline. As an open-platform web-based CRM solution, Sugar is easy to customize to meet an organization’s changing needs. It is also affordable, easy-to-use and offers a competitive advantage by providing organizations with a 360-degree view of their customers. Businesses in all vertical markets ranging in size from the SMB through the enterprise leverage the power of Sugar every day. The company is headquartered in Cupertino, California with European headquarters in Munich, Germany and Asia Pacific headquarters in Sydney, Australia.

Pricing/cost comparison

The real cost of Non-Profit software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for eTapestry TCO and SugarCRM Enterprise total cost to help with the total cost of ownership calculation.

eTapestry price Starting from $119 per month , on a scale between 1 to 10 eTapestry is rated 4, which is lower than the average cost of Non-Profit software. SugarCRM Enterprise price Starting from $60 per user/month , when comparing SugarCRM Enterprise to their competitors, the software is rated 4 - lower than the average Non-Profit software cost.

Bottom line: eTapestry cost is around the same cost of SugarCRM Enterprise.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared eTapestry Vs. SugarCRM based on some of the most important and required Non-Profit features.
eTapestry: Campaign Management, Contact Management, Email Marketing, Social Media, Email, ..
SugarCRM Enterprise list of features include the following: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center , .

Target customer size

Customers of the software include businesses of all sizes and types. SugarCRM is a system that can benefit all business types: whether you are just starting up your own business, already managing one or looking to upgrade your existing system, SugarCRM Enterprise offers flexible features that can be tailored to your needs.

eTapestry

ITQlick rating
(4.1/5)

Starting from $119 per month

eTapestry is a cloud-based fundraising and donation management solution designed for small and midsize nonprofit organizations. The solution helps streamline fundraising activities such as scheduling & organizi...

Categories: CRM, Email Marketing, Association Management, Donor Management, Non-Profit.

SugarCRM

ITQlick rating
(4/5)

Starting from $60 per user/month

SugarCRM is a complete customer relationship management software that is offered on the cloud and serves businesses for any size. The software helps businesses to handle various functions such as sales automat...

Categories: Call Center, Complaint Management, CRM, Customer Service, Customer Support.

Compare screenshots

Compare specifications

eTapestry Specifications

Name: eTapestry
Company: Blackbaud
Address 2000 Daniel Island Drive, Charleston, SC
Website:https://www.blackbaud.com/
Platforms: Desktop

SugarCRM Specifications

Name: SugarCRM Enterprise
Company: SugarCRM
Address Cupertino, CA, USA
Website:https://www.sugarcrm.com/
Platforms: Desktop

Compare features

eTapestry: 5 Features

Campaign Management
Contact Management
Email Marketing
Social Media
Email

SugarCRM Enterprise: 8 Features

Customer Service
Email Marketing
Marketing Automation
Sales Automation
Collaboration Center
Campaign Management
Case Management
Contact Management