Shlomi Lavi /
Jun 03, 2023
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Bottom Line: Which is Better - eVoice or ConnectWise ScreenConnect?
eVoice is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than eVoice (90/100). eVoice offers users more features (9) than ConnectWise ScreenConnect (5).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
j2 Global Vs. ConnectWise
j2 Global: The Business Cloud Services Division includes j2 Cloud Connect which offers Internet fax, virtual phone and unified communications solutions and j2 Cloud Services™ which offers hosted email and spam and virus blocking, email marketing, CRM solutions, online backup, and web hosting. j2 Cloud Connect markets its services principally under the brand n...
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
Who is more expensive? eVoice or ConnectWise Control?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for eVoice and ConnectWise Control.
eVoice price starts at $7.50 per user/month , On a scale between 1 to 10 eVoice is rated 6, which is similar to the average cost of VoIP software. ConnectWise Control price starts at $27 per user/month , When comparing ConnectWise Control to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: eVoice is more expensive than ConnectWise Control.
Which software includes more/better features?
We've compared eVoice Vs. ConnectWise ScreenConnect based on some of the most important and required VoIP features.
eVoice: Mobile Access, Call Center, Conference Calling, Virtualization, Automated Call Center, Customized Call Routing, Supports Caller ID, IVR.
ConnectWise Control: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.
Target customer size
eVoice's typical customers include: Small businesses and start ups, and ConnectWise Control's target customer size include: Small, medium and large size businesses.