Shlomi Lavi /
Jun 10, 2022
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Bottom Line: Which is Better - eVoice or Fonality?
Fonality is more expensive to implement (TCO) than eVoice, and eVoice is rated higher (90/100) than Fonality (84/100). eVoice offers users more features (9) than Fonality (1). There is a clear winner in this case and it is eVoice!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
j2 Global Vs. Fonality, Inc
j2 Global: The Business Cloud Services Division includes j2 Cloud Connect which offers Internet fax, virtual phone and unified communications solutions and j2 Cloud Services™ which offers hosted email and spam and virus blocking, email marketing, CRM solutions, online backup, and web hosting. j2 Cloud Connect markets its services principally under the brand n...
Fonality, Inc: Founded in 2004 and headquartered in Plano, Texas, Fonality is a leading developer and marketer of cloud-based business communications and unified communications solutions for small, medium and enterprise businesses. Investors include Draper Fisher Jurvetson, Intel Capital, and Azure Capital Partners.
Fonality offers purpose-built VoIP business co...
Who is more expensive? eVoice or Fonality?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for eVoice and Fonality.
eVoice price starts at $7.50 per user/month , On a scale between 1 to 10 eVoice is rated 6, which is similar to the average cost of VoIP software. Fonality price starts at $24 per user/month , When comparing Fonality to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: eVoice cost is around the same cost of Fonality.
Which software includes more/better features?
We've compared eVoice Vs. Fonality based on some of the most important and required VoIP features.
eVoice: Mobile Access, Call Center, Conference Calling, Virtualization, Automated Call Center, Customized Call Routing, Supports Caller ID, IVR.
Fonality: VoIP.
Target customer size
eVoice's typical customers include: Small businesses and start ups, The Fonality’s features are mainly for large businesses, but the software caters to the needs of small (10 to 100 employees) to medium-sized (100 to 1,000 employees) businesses that depend on IT, data hosting and related services, mainly in the field of business phone and VoIP systems.