Compare eVoice and Grasshopper - Apr 2022

Shlomi LaviShlomi Lavi / Apr 22, 2022

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Bottom Line: Which is Better - eVoice or Grasshopper?

eVoice is more expensive to implement (TCO) than Grasshopper, and eVoice is rated higher (90/100) than Grasshopper (85/100). eVoice offers users more features (9) than Grasshopper (3).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

j2 Global Vs. Grasshopper Inc.

j2 Global: The Business Cloud Services Division includes j2 Cloud Connect which offers Internet fax, virtual phone and unified communications solutions and j2 Cloud Services™ which offers hosted email and spam and virus blocking, email marketing, CRM solutions, online backup, and web hosting. j2 Cloud Connect markets its services principally under the brand n...

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Who is more expensive? eVoice or Grasshopper?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for eVoice and Grasshopper.

eVoice price starts at $7.50 per user/month , On a scale between 1 to 10 eVoice is rated 6, which is similar to the average cost of VoIP software. Grasshopper price starts at $26 per month , When comparing Grasshopper to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: eVoice is more expensive than Grasshopper.

Which software includes more/better features?

We've compared eVoice Vs. Grasshopper based on some of the most important and required VoIP features.

eVoice: Mobile Access, Call Center, Conference Calling, Virtualization, Automated Call Center, Customized Call Routing, Supports Caller ID, IVR.

Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

eVoice's typical customers include: Small businesses and start ups, Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases.

eVoice

ITQlick rating
(3.4/5)

starts at $7.50 per user/month

eVoice is a call center software designed to manage communications remotely. With the software, businesses can speak directly to colleagues & customers on their terms, using channels such as text, phone calls, ...

Categories: Business Phone Systems, Call Recording, IVR, Softphone.

Grasshopper

ITQlick rating
(4.5/5)

starts at $26 per month

Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and l...

Categories: Communications, Webinar.

Compare specifications

Compare features

eVoice: 9 Features

Mobile Access
Call Center
Conference Calling
Virtualization
Automated Call Center
Customized Call Routing
Supports Caller ID
IVR
Remote Access

Grasshopper: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
eVoice
ITQlick rating
3.4/5
Score
90/100
Pricing
6/10
License pricing
$7.50 per user/month
Functionality
17
Review
Compare
Grasshopper
ITQlick rating
4.5/5
Score
85/100
Pricing
5.6/10
License pricing
$26 per month
Functionality
5
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.