Shlomi Lavi /
Mar 18, 2022
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Bottom Line: Which is Better - eVoice or ShoreTel?
eVoice is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than eVoice (90/100). eVoice offers users more features (9) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
j2 Global Vs. ShoreTel, Inc.
j2 Global: The Business Cloud Services Division includes j2 Cloud Connect which offers Internet fax, virtual phone and unified communications solutions and j2 Cloud Services™ which offers hosted email and spam and virus blocking, email marketing, CRM solutions, online backup, and web hosting. j2 Cloud Connect markets its services principally under the brand n...
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Who is more expensive? eVoice or ShoreTel?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for eVoice and ShoreTel.
eVoice price starts at $7.50 per user/month , On a scale between 1 to 10 eVoice is rated 6, which is similar to the average cost of VoIP software. ShoreTel price starts at $19.99 per user/month , When comparing ShoreTel to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: eVoice is more expensive than ShoreTel.
Which software includes more/better features?
We've compared eVoice Vs. ShoreTel based on some of the most important and required VoIP features.
eVoice: Mobile Access, Call Center, Conference Calling, Virtualization, Automated Call Center, Customized Call Routing, Supports Caller ID, IVR.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Target customer size
eVoice's typical customers include: Small businesses and start ups, and ShoreTel's target customer size include: Medium and large size businesses.