Shlomi Lavi /
Dec 14, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - ExecVision or Intermedia Contact Center?
ExecVision is more expensive to implement (TCO) than Intermedia Contact Center, and Intermedia Contact Center is rated higher (89/100) than ExecVision (88/100). Intermedia Contact Center offers users more features (5) than ExecVision (0). There is a clear winner in this case and it is Intermedia Contact Center!
Looking for the right Call Recording solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ExecVision Vs. Telax Hosted Call Center
ExecVision: ExecVision focuses on enhancing Conversation Intelligence™ to transform the way executives understand their business. Conversation Intelligence™ is the next frontier of data gathering and turning conversations into actionable intelligence. ExecVision aims to improve business conversations along with turning calls into actionable data to provide exe...
Telax Hosted Call Center: Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost.
Telax clients get a customizable, easy-to-use solution that includes r...
Who is more expensive? ExecVision or Telax Hosted Call Center?
The real total cost of ownership (TCO) of Call Recording software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ExecVision and Telax Hosted Call Center.
ExecVision price starts at $1,254 per license , On a scale between 1 to 10 ExecVision is rated 4, which is lower than the average cost of Call Recording software. Telax Hosted Call Center price starts at $35 per user/month , When comparing Telax Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Recording software cost.
Bottom line: ExecVision is more expensive than Telax Hosted Call Center.
Which software includes more/better features?
We've compared ExecVision Vs. Intermedia Contact Center based on some of the most important and required Call Recording features.
ExecVision: We are still working to collect the list of features for ExecVision.
Telax Hosted Call Center: CRM with Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Real Time Reporting.
Target customer size
ExecVision's typical customers include: Small businesses and start ups, Intermedia Contact Center is best for medium size enterprises that are looking for a way to improve their contact center.