Compare FaciliWorks Essentials and Mhelpdesk - Nov 2022

Shlomi LaviShlomi Lavi / Nov 23, 2022

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Bottom Line: Which is Better - FaciliWorks Essentials or Mhelpdesk?

Mhelpdesk is more expensive to implement (TCO) than FaciliWorks Essentials, and Mhelpdesk is rated higher (95/100) than FaciliWorks Essentials (81/100). Mhelpdesk offers users more features (15) than FaciliWorks Essentials (10).

Looking for the right Maintenance solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CyberMetrics Corporation Vs. Mhelpdesk

CyberMetrics Corporation: CyberMetrics Corporation has been developing world-class calibration and quality management and maintenance management software solutions that are scalable to meet the demands of the largest and smallest of companies and are easy to implement, manage and use.

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Who is more expensive? FaciliWorks Essentials or Mhelpdesk?

The real total cost of ownership (TCO) of Maintenance software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FaciliWorks Essentials and Mhelpdesk.

FaciliWorks Essentials price starts at $65 per user/year , On a scale between 1 to 10 FaciliWorks CMMS is rated 2, which is much lower than the average cost of Maintenance software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Maintenance software cost.

Bottom line: Mhelpdesk is more expensive than FaciliWorks Essentials.

Which software includes more/better features?

We've compared FaciliWorks Essentials Vs. Mhelpdesk based on some of the most important and required Maintenance features.

FaciliWorks Essentials: Easy Data Migration, Recurring Work Orders, Routing, Vacancy Dashboard, Asset Management, Customizable Reports, Inventory Management, Maintenance Scheduling.

Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

FaciliWorks Essentials is powerful enough to meet the needs of small to large businesses. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.

FaciliWorks Essentials

ITQlick rating
(3.6/5)

starts at $65 per user/year

Easy to use and affordable, FaciliWorks Essentials software will help you reduce maintenance costs, maximize productivity and ensure greater asset uptime. Web-based (onsite server or hosted), mobile and desktop...

Categories: Calibration, Facilities Management, FS Inventory Management, Asset Tracking.

Mhelpdesk

ITQlick rating
(4.3/5)

starts at $374 per 10 users/month

MHelpdesk is a web-based field service management that systematizes requests, customer data, billings and reports. It takes pride in providing complete visibility to field staff all in one place. MHelpdesk...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Complaint Management, Help Desk.

Compare specifications

Compare features

FaciliWorks Essentials: 10 Features

Easy Data Migration
Recurring Work Orders
Routing
Vacancy Dashboard
Asset Management
Customizable Reports
Inventory Management
Maintenance Scheduling
Reporting & Analytics
Work Order Management

Mhelpdesk: 15 Features

Billing and Invoicing
Customer Survey
Document Management
Knowledge Base/FAQ
Mobile Integration
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Barcode Scanning
Customizable Fields
Customizable Reports
Mobile Access
Work Order Management
Contributor Tracking
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
FaciliWo...
ITQlick rating
3.6/5
Score
81/100
Pricing
3.6/10
License pricing
$65 per user/year
Functionality
22
Compare
Mhelpdes...
ITQlick rating
4.3/5
Score
95/100
Pricing
6/10
License pricing
$374 per 10 users/month
Functionality
40
FTMainte...
ITQlick rating
4.3/5
Score
94/100
Pricing
2.6/10
License pricing
$40 per month
Functionality
32
UpKeep
ITQlick rating
4.7/5
Score
94/100
Pricing
2/10
License pricing
$45 per user/month
Functionality
19
Review
Fiix
ITQlick rating
4.5/5
Score
93/100
Pricing
3/10
License pricing
$45 per user/month
Functionality
30
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.