Compare FactBox and Salesforce CRM - Apr 2024

Shlomi LaviShlomi Lavi / Apr 10, 2024

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Bottom Line: Which is Better - FactBox or Salesforce CRM?

FactBox is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than FactBox (81/100). Salesforce CRM offers users more features (21) than FactBox (4). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Legal Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Lynx Workflow Vs. Salesforce.com

Lynx Workflow: We set out to make FactBox fit existing workflows, pass high security standards and make it affordable for a variety of legal practices. We are proud to say that FactBox now fills the void in professional software, and our ecstatic, loyal users agree.

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? FactBox or Salesforce?

The real total cost of ownership (TCO) of Legal Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FactBox and Salesforce.

FactBox price starts at $45 per user/month , On a scale between 1 to 10 FactBox is rated 4, which is lower than the average cost of Legal Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Legal Management software cost.

Bottom line: FactBox is more expensive than Salesforce.

Which software includes more/better features?

We've compared FactBox Vs. Salesforce CRM based on some of the most important and required Legal Management features.

FactBox: Collaboration, Document Management, Archiving and Retention, Document Tagging.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

FactBox's typical customers include: SMBs, Salesforce is optimal for people as well as companies.



FactBox

ITQlick rating
(4.7/5)

starts at $45 per user/month

FactBox is a SaaS-based legal management software that enables litigators to connect facts, source documents, and case issues. It also allows them to centralize their case contents through categorizations and c...

Categories: Strategic Planning, Reporting, Case Management, Document Management.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management, Social Media.

Compare specifications

Compare features

FactBox: 4 Features

Collaboration
Document Management
Archiving and Retention
Document Tagging

Salesforce: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
FactBox
ITQlick rating
4.7/5
Score
81/100
Pricing
4/10
License pricing
$45 per user/month
Functionality
12
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Practice...
ITQlick rating
4.8/5
Score
97/100
Pricing
2.4/10
License pricing
$49 per user/month
Functionality
20
Filevine
ITQlick rating
4.8/5
Score
96/100
Pricing
2.6/10
License pricing
Pricing not available
Functionality
24
Clio
ITQlick rating
4.7/5
Score
96/100
Pricing
2.2/10
License pricing
$39 per user/month
Functionality
20
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.