Compare Falcon.io and Conversocial - Aug 2022

Shlomi LaviShlomi Lavi / Aug 02, 2022

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Bottom Line: Which is Better - Falcon.io or Conversocial?

Falcon.io is more expensive to implement (TCO) than Conversocial, and Conversocial is rated higher (81/100) than Falcon.io (75/100). Falcon.io offers users more features (8) than Conversocial (4).

Looking for the right Social Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Falcon.io Vs. Conversocial

Falcon.io: At Falcon.io, we offer the most unified social media and customer experience management platform around. You can discover, attract and engage customers, and connect social data to what you already know across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support.

Conversocial: Headquartered in New York and London, Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel. Conversocial’s software and expertise has helped more than 150 of the biggest global companies implement their social customer service operations, including American Greetings, Barclaycard,...

Who is more expensive? Falcon.io or Conversocial?

The real total cost of ownership (TCO) of Social Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Falcon.io and Conversocial.

Falcon.io price starts at $108 per seat/month , On a scale between 1 to 10 Falcon.io is rated 6, which is similar to the average cost of Social Marketing software. Conversocial accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Falcon.io is rated 6, which is similar to the average cost of Social Marketing software.

Bottom line: Falcon.io is more expensive than Conversocial.

Which software includes more/better features?

We've compared Falcon.io Vs. Conversocial based on some of the most important and required Social Marketing features.

Falcon.io: Data Analysis Tools, Project Management, Campaign Management, Social Media, Fixed Asset Management, Contact Management, Content Management, Publishing Social Content.

Conversocial: Business Content Sharing, Facebook Integration, Global Content Library, Twitter Integration.

Target customer size

The typical customers that can benefit from Falcon. Conversocialis suitable for midsize and large industries related to telecom, online shopping and retail and agencies.



Falcon.io

ITQlick rating
(4.5/5)

starts at $108 per seat/month

Falcon.io is a web-based tool delivering SaaS solution to any business across a wide array of the market sector. It provides a platform for customer experience management and social media marketing. It features...

Categories: Fixed Asset Management, Data Analysis Tools, Communications, Content Management.

Conversocial

ITQlick rating
(4.6/5)

Conversocial is a social customer service solution that can help users to integrate social media into their contact center for providing top notch social customer service. The social customer service platform i...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

Falcon.io: 8 Features

Data Analysis Tools
Project Management
Campaign Management
Social Media
Fixed Asset Management
Contact Management
Content Management
Publishing Social Content

Conversocial: 4 Features

Business Content Sharing
Facebook Integration
Global Content Library
Twitter Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Falcon.io
ITQlick rating
4.5/5
Score
75/100
Pricing
6/10
License pricing
$108 per seat/month
Functionality
25
Compare
Conversocial
ITQlick rating
4.6/5
Score
81/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
16
Zoho Soc...
ITQlick rating
4.7/5
Score
93/100
Pricing
6.2/10
License pricing
$10 per month
Functionality
3
Amplifr
ITQlick rating
3.6/5
Score
92/100
Pricing
6.8/10
License pricing
$26 per user/month
Functionality
3
Marketin...
ITQlick rating
4.7/5
Score
91/100
Pricing
2/10
License pricing
$395 per month
Functionality
23

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.