Shlomi Lavi /
Jun 14, 2022
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Bottom Line: Which is Better - Fastrax or Mhelpdesk?
Fastrax is more expensive to implement (TCO) than Mhelpdesk, and Mhelpdesk is rated higher (95/100) than Fastrax (87/100). Mhelpdesk offers users more features (15) than Fastrax (0). There is a clear winner in this case and it is Mhelpdesk!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Ergos Software Inc. Vs. Mhelpdesk
Ergos Software Inc.: Ergos is a fully integrated software package designed to return to you data, calculations, and answers for your business. Fastrax is service industry focused and includes capabilities to aid in tracking all industry calculations. From “employee efficiency” & “bonus” calculations to “task sales” & “preventative maintenance” tracking; Fastrax tracks ...
Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...
Who is more expensive? Fastrax or Mhelpdesk?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Fastrax and Mhelpdesk.
Fastrax price starts at $3,000 per license , On a scale between 1 to 10 Fastrax is rated 6, which is similar to the average cost of Field Service software. Mhelpdesk price starts at $374 per 10 users/month , When comparing Mhelpdesk to its competitors, the software is rated 6 - similar to the average Field Service software cost.
Bottom line: Fastrax cost is around the same cost of Mhelpdesk.
Which software includes more/better features?
We've compared Fastrax Vs. Mhelpdesk based on some of the most important and required Field Service features.
Fastrax: We are still working to collect the list of features for Fastrax.
Mhelpdesk: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
Customers of the software include businesses of all sizes without any restriction on industrial affiliation. MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services.