Shlomi Lavi / Jun 03, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
RealPresence is more expensive to implement (TCO) than Fathom Voice, and RealPresence is rated higher (88/100) than Fathom Voice (62/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Fathom Voice: Fathom Voice was founded in 2007 by Bracken Fields and Cameron Weeks, while they were students at Purdue University. It all began as two friends building a voice server in their dorm room. Over time, their vision for the future of the company developed, the product developed, and the team grew. Today, Fathom Voice provides a cutting-edge B2B commun...
Polycom: Polycom is celebrating 25 years of industry leadership with trail-blazing technology that unleashes the power of collaboration by putting people at the center. Our innovative solutions — and more than 950 patents — provide superior user experiences that are flexible and easily integrated for our customers’ needs. More than 415,000 companies and ins...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Fathom Voice and RealPresence.
Fathom Voice price starts at $20 per user/month , On a scale between 1 to 10 Fathom Voice is rated 4, which is lower than the average cost of Call Center software. RealPresence price starts at $89 per license , When comparing RealPresence to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Fathom Voice cost is around the same cost of RealPresence.
We've compared Fathom Voice Vs. RealPresence based on some of the most important and required Call Center features.
Fathom Voice: We are still working to collect the list of features for Fathom Voice.
RealPresence: We are still working to collect the list of features for RealPresence.
Fathom Voice's typical customers include: Small, medium and large size businesses, and RealPresence's target customer size include: Small, medium and large size businesses.
starts at $20 per user/month
Fathom Voice is a growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. Fathom Voice received a rating of 3.1 from ITQlick team. The software cost is con...
Compare Pricingstarts at $89 per license
RealPresence is a desktop-based video conferencing software that allows executives to organize video communication sessions with the dynamic workforce and make encrypted calls through the hierarchy.
Compare Pricing| ITQlick Score: | 62/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 4/10 - average cost |
| Category: | Call Center -> Fathom Voice review |
| Company: | Fathom Voice |
| Pricing: | starts at $20 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Fathom Voice review, Fathom Voice pricing, Fathom Voice alternatives |
| ITQlick Score: | 88/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 4/10 - average cost |
| Category: | Video Conferencing -> RealPresence review |
| Company: | Polycom |
| Pricing: | starts at $89 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | RealPresence review, RealPresence pricing, RealPresence alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.