starts at $691 per license
Faveo Helpdesk is an open-source web-based help desk software that assists agents in utilizing a search feature for tools and content and creating URLs visible on search engines.
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Freshdesk is more expensive to implement (TCO) than Faveo HELPDESK, and Freshdesk is rated higher (94/100) than Faveo HELPDESK (83/100). Freshdesk offers users more features (10) than Faveo HELPDESK (0). There is a clear winner in this case and it is Freshdesk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
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FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Faveo HELPDESK and Freshdesk.
Faveo HELPDESK price starts at $691 per license , On a scale between 1 to 10 Faveo HELPDESK is rated 2, which is much lower than the average cost of Help Desk software. Freshdesk price starts at $15 per agent/month , When comparing Freshdesk to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Faveo HELPDESK cost is around the same cost of Freshdesk.
We've compared Faveo HELPDESK Vs. Freshdesk based on some of the most important and required Help Desk features.
Faveo HELPDESK: We are still working to collect the list of features for Faveo HELPDESK.
Freshdesk: Billing and Invoicing, Customer Survey, Email Integration, Knowledge Base/FAQ, LDAP/Active Directory Synchronization.
Faveo HELPDESK's typical customers include: Small businesses and start ups, Freshdesk works great for small to medium enterprises that think they need to rely on a cloud-based solution for their customer support.
starts at $691 per license
Faveo Helpdesk is an open-source web-based help desk software that assists agents in utilizing a search feature for tools and content and creating URLs visible on search engines.
Compare Pricingstarts at $15 per agent/month
Freshdesk is a cloud based help-desk system designed to ensure good customer relations between and an organization and its clients. The solution core features include ticketing, collaboration and automations.
Compare PricingITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Faveo HELPDESK review |
Company: | Ladybird Web Solution Pvt Ltd |
Pricing: | starts at $691 per license |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop |
Links: | Faveo HELPDESK review, Faveo HELPDESK pricing, Faveo HELPDESK alternatives |
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Freshdesk review |
Company: | FRESHDESK INC. |
Pricing: | starts at $15 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Freshdesk review, Freshdesk pricing, Freshdesk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.