Faveo HELPDESK Vs TeamSupport (Nov 2020)
Compare Pricing
Shlomi Lavi / Nov 25, 2020
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TeamSupport
starts at $50 per user/month
TeamSupport is a cloud-based customer service and help-desk solution which is designed for business to business. Some of its primary features include omnichannel support, task management, and SLA management.
PriceDemoCompare specifications
Faveo HELPDESK Specifications
| ITQlick Score: | 83/100 |
|---|---|
| ITQlick Rating: | (4.8/5) |
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> Faveo HELPDESK |
| Company: | Ladybird Web Solution Pvt Ltd |
| Pricing: | starts at $480 per license |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop |
| Links: | Faveo HELPDESK review, Faveo HELPDESK pricing, Faveo HELPDESK alternatives |
TeamSupport Specifications
| ITQlick Score: | 87/100 |
|---|---|
| ITQlick Rating: | (4.5/5) |
| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> TeamSupport |
| Company: | TeamSupport |
| Pricing: | starts at $50 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | TeamSupport review, TeamSupport pricing, TeamSupport alternatives |
Compare features
Faveo HELPDESK: 0 Features
TeamSupport: 15 Features
Bottom Line: Which is Better - Faveo HELPDESK or TeamSupport?
TeamSupport is more expensive to implement (TCO - Total Cost of Ownership) than Faveo HELPDESK, TeamSupport is rated higher (87/100) than Faveo HELPDESK (83/100). TeamSupport offers more features (15) to their users than Faveo HELPDESK (0). There is a clear winner in this case and it is TeamSupport!
Looking for the right Help Desk solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Ladybird Web Solution Pvt Ltd compares with TeamSupport?
Ladybird Web Solution Pvt Ltd: Ladybird web Solution has been operational since May 2009 and has been providing complete web & internet marketing solutions to its clients ever since. We are focused on niche, unsophisticated customer friendly web development, digital marketing & Web hosting solutions. We promise to be a trustworthy partner for you with our conviction, swift appro...
TeamSupport: We created our customer support software because as veterans of the technology industry, we know your pain. It wasn’t so long ago that we were working inside high tech and software companies as CEO, software developers, and customer support and Help Desk professionals. In the course of doing our jobs over many years, we watched in frustration as...
Who's more expensive? Faveo HELPDESK or TeamSupport?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Faveo HELPDESK and TeamSupport.
Faveo HELPDESK price starts at $480 per license , on a scale between 1 to 10 Faveo HELPDESK is rated 2, which is much lower than the average cost of Help Desk software. TeamSupport price starts at $50 per user/month , when comparing TeamSupport to their competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: Faveo HELPDESK cost is around the same cost of TeamSupport.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Faveo HELPDESK Vs. TeamSupport based on some of the most important and required Help Desk features. Faveo HELPDESK: We are still working to collect the list of features for Faveo HELPDESK. TeamSupport: Asset Management, Contract Management, Email Integration, Knowledge Base/FAQ, Multi-Site Support.
Target customer size
Faveo HELPDESK's typical customers include: Small businesses and start ups, This program is aimed at the companies that know their product, but are still eager to please those their clients.
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.