Shlomi Lavi /
Mar 09, 2022
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Bottom Line: Which is Better - Fax To Email or 8x8 Contact Center?
Fax To Email is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than Fax To Email (58/100). 8x8 Contact Center offers users more features (14) than Fax To Email (3). There is a clear winner in this case and it is 8x8 Contact Center!
Looking for the right Office & Admin solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Conexim Australia Pty Limited Vs. 8x8, INC
Conexim Australia Pty Limited: Conexim is one of Australia's longest established and most respected managed dedicated hosting providers. We host a range of Fortune 500 companies, APAC centres as well as many local corporate and Government clients and are an accredited Government Endorsed Supplier. We are also undergoing certifications for the highest International Standards appl...
8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
Who is more expensive? Fax To Email or 8x8 Contact Center?
The real total cost of ownership (TCO) of Office & Admin software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Fax To Email and 8x8 Contact Center.
Fax To Email price starts at $28 per user/month , On a scale between 1 to 10 Fax To Email is rated 4, which is lower than the average cost of Office & Admin software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Office & Admin software cost.
Bottom line: Fax To Email is more expensive than 8x8 Contact Center.
Which software includes more/better features?
We've compared Fax To Email Vs. 8x8 Contact Center based on some of the most important and required Office & Admin features.
Fax To Email: Data Import/Export, Basic Reports, Online Customer Support.
8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.
Target customer size
Fax To Email's typical customers include: Start up, Small business, Medium business, Large business, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.