Compare FaxLogic and 8x8 Contact Center - Jun 2022

Shlomi LaviShlomi Lavi / Jun 02, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - FaxLogic or 8x8 Contact Center?

FaxLogic is more expensive to implement (TCO) than 8x8 Contact Center, and 8x8 Contact Center is rated higher (93/100) than FaxLogic (62/100). FaxLogic offers users more features (21) than 8x8 Contact Center (14).

Looking for the right Fax email solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FaxLogic, LLC Vs. 8x8, INC

FaxLogic, LLC: FaxLogic is the technology leader in hosted fax solutions that help people and businesses optimize their productivity and document workflow. By combining the best of analog fax, Internet Fax and fax servers, FaxLogic lets you keep your fax machine and give it Internet-powered features. Our True Multi-User™ collaborative environment and dozens of pr...

8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...

Who is more expensive? FaxLogic or 8x8 Contact Center?

The real total cost of ownership (TCO) of Fax email software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FaxLogic and 8x8 Contact Center.

FaxLogic price starts at $6.95 per month , On a scale between 1 to 10 FaxLogic is rated 2, which is much lower than the average cost of Fax email software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Fax email software cost.

Bottom line: FaxLogic cost is around the same cost of 8x8 Contact Center.

Which software includes more/better features?

We've compared FaxLogic Vs. 8x8 Contact Center based on some of the most important and required Fax email features.

FaxLogic: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Access and retrieval from anywhere, API Availability, Archiving and Retention, Collaboration Management, Compliant With HIPAA, Compliant with SEC, Compliant With SOX , Document Assembly.

8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.

Target customer size

The software is a useful solution for businesses of all sizes and a wide range of types. 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.

FaxLogic

ITQlick rating
(3.5/5)

starts at $6.95 per month

Faxlogic is a cloud based document management solution for businesses of all sizes. It offers assistance in document capturing, distribution, integration, and other domains. The software was developed a...

Categories: Document Management, Internet Fax, Fax email.

8x8 Contact Center

ITQlick rating
(3.9/5)

starts at $15 per user/month

8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy...

Categories: Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling, CRM.

Compare specifications

Compare features

FaxLogic: 21 Features

Access and retrieval from anywhere
API Availability
Archiving and Retention
Collaboration Management
Compliant With HIPAA
Compliant with SEC
Compliant With SOX
Document Assembly
Document Check-In/Check-Out
Document Encryption
Document Indexing
Document Tagging
Full Text Searching
Functions with e-Mail Systems
GUI Business Process
Integration with Outlook
Mobile Access
Remote Document Access
Search by Metadata
Text Editing
User Access Controls

8x8 Contact Center: 14 Features

ACD (Automatic Call Distribution)
ANI (Automatic Number Identification)
Call Conferencing
Call Queue Management
Call Recording
CRM with Call Center
CTI (Computer Telephony Integration)
DTMF (Dial Tone Multi-Frequency)
IVR (Interactive Voice Response)
Real Time Reporting
Virtual Call Center Support
Call Recording
Virtual Call Center Support
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
FaxLogic
ITQlick rating
3.5/5
Score
62/100
Pricing
3.2/10
License pricing
$6.95 per month
Functionality
24
Compare
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Sfax
ITQlick rating
4.7/5
Score
85/100
Pricing
4.2/10
License pricing
$29 per month
Functionality
6
Review

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.