Compare Field Service Solution and ServiceMax - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Field Service Solution or ServiceMax?

ServiceMax is more expensive to implement (TCO) than Field Service Solution, and ServiceMax is rated higher (93/100) than Field Service Solution (62/100). ServiceMax offers users more features (6) than Field Service Solution (0).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AssetWorks Vs. ServiceMax

AssetWorks: ...

ServiceMax: ServiceMax’s field service management software delivers the future of field service, today. The first and only complete suite of cloud-based, collaborative and mobile field service applications, ServiceMax gives companies unprecedented capabilities in field service to optimize operations and delight customers. Companies use the ServiceMax field ...

Who is more expensive? Field Service Solution or ServiceMax?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Field Service Solution and ServiceMax.

Field Service Solution accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Field Service Solution is rated 4, which is lower than the average cost of Field Service software. ServiceMax price starts at $100 per user/month , When comparing ServiceMax to its competitors, the software is rated 8 - higher than the average Field Service software cost.

Bottom line: ServiceMax is more expensive than Field Service Solution.

Which software includes more/better features?

We've compared Field Service Solution Vs. ServiceMax based on some of the most important and required Field Service features.

Field Service Solution: We are still working to collect the list of features for Field Service Solution.

ServiceMax: Custom User Interface, Customizable Reports, Maintenance Management, Maintenance Scheduling, Real Estate Portfolio Management.

Target customer size

The software is a useful solution for small and medium businesses as well as large enterprises. ServiceMax is best for small and medium sized growing companies.