Shlomi Lavi /
Jul 19, 2022
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Bottom Line: Which is Better - Field Work Mobility or 8x8 Contact Center?
8x8 Contact Center is more expensive to implement (TCO) than Field Work Mobility, and 8x8 Contact Center is rated higher (93/100) than Field Work Mobility (62/100). 8x8 Contact Center offers users more features (14) than Field Work Mobility (5).
Looking for the right Inside Sales solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Field Work Mobility Vs. 8x8, INC
Field Work Mobility: Field Work Mobility is attempting to tackle the Mobile Workforce trend by offering a smartphone driven mobile CRM and a cloud dashboard for tracking.
8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
Who is more expensive? Field Work Mobility or 8x8 Contact Center?
The real total cost of ownership (TCO) of Inside Sales software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Field Work Mobility and 8x8 Contact Center.
Field Work Mobility price starts at $29.99 per user/month , On a scale between 1 to 10 Field Work Mobility is rated 2, which is much lower than the average cost of Inside Sales software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Inside Sales software cost.
Bottom line: Field Work Mobility cost is around the same cost of 8x8 Contact Center.
Which software includes more/better features?
We've compared Field Work Mobility Vs. 8x8 Contact Center based on some of the most important and required Inside Sales features.
Field Work Mobility: Dashboard, Enterprise Performance Management, Business performance management, Campaign Management, Call Center.
8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.
Target customer size
Customers of the software include businesses of all sizes and a wide range of types. 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.