Shlomi Lavi /
Apr 05, 2022
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Bottom Line: Which is Better - FieldAware or Dispatch?
FieldAware is more expensive to implement (TCO) than Dispatch, and Dispatch is rated higher (96/100) than FieldAware (91/100). Dispatch offers users more features (5) than FieldAware (0). There is a clear winner in this case and it is Dispatch!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FieldAware Vs. DispatchTrack
FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...
DispatchTrack: DispatchTrack provides Field management and mobile resource management solutions for the Delivery and Service Industries.
Who is more expensive? FieldAware or Dispatch?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldAware and Dispatch.
FieldAware price starts at $70 per user/month , On a scale between 1 to 10 FieldAware is rated 2, which is much lower than the average cost of Field Service software. Dispatch price starts at $99 per month , When comparing Dispatch to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: FieldAware cost is around the same cost of Dispatch.
Which software includes more/better features?
We've compared FieldAware Vs. Dispatch based on some of the most important and required Field Service features.
FieldAware: We are still working to collect the list of features for FieldAware.
Dispatch: Dashboard, Mobile Access, Billing & Invoicing, Scheduling, Field Service.
Target customer size
Field aware is suitable for companies that provide services that might require on field maintenance. Customers of the software chiefly include small and medium businesses.