Shlomi Lavi /
Oct 10, 2022
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Bottom Line: Which is Better - FieldAware or Getronics Service Desk?
Getronics Service Desk is more expensive to implement (TCO) than FieldAware, and FieldAware is rated higher (91/100) than Getronics Service Desk (85/100). Getronics Service Desk offers users more features (3) than FieldAware (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FieldAware Vs. Getronics
FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...
Getronics: This history of Getronics dates back to 1887, when Groeneveld, Van der Pol & Co’s Elektronische
Fabriek NV established a technical installation company for public utilities and the ship–building industry
in the Netherlands. Over the years, the company went through numerous transitions to emerge as Geveke Electronics in 1972, which changed its n...
Who is more expensive? FieldAware or Getronics Service Desk Outsourcing?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldAware and Getronics Service Desk Outsourcing.
FieldAware price starts at $70 per user/month , On a scale between 1 to 10 FieldAware is rated 2, which is much lower than the average cost of Field Service software. Getronics Service Desk Outsourcing accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 FieldAware is rated 2, which is much lower than the average cost of Field Service software.
Bottom line: Getronics Service Desk Outsourcing is more expensive than FieldAware.
Which software includes more/better features?
We've compared FieldAware Vs. Getronics Service Desk based on some of the most important and required Field Service features.
FieldAware: We are still working to collect the list of features for FieldAware.
Getronics Service Desk Outsourcing: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Field aware is suitable for companies that provide services that might require on field maintenance. and Getronics Service Desk Outsourcing's target customer size include: Medium and large size businesses.