Compare FieldAware and Kickserv - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - FieldAware or Kickserv?

FieldAware is more expensive to implement (TCO) than Kickserv, and Kickserv is rated higher (93/100) than FieldAware (91/100). Kickserv offers users more features (11) than FieldAware (0). There is a clear winner in this case and it is Kickserv!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FieldAware Vs. Kickserv

FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...

Kickserv: This new platform utilized the cloud to maximize the ease of updating the software as it was developed. This eliminated the grueling process of driving out to update all the servers in each of the locations and spending thousands of dollars maintaining those servers. This new web based program helped to grow the company even further, 18 locations d...

Who is more expensive? FieldAware or Kickserv?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for FieldAware and Kickserv.

FieldAware price starts at $70 per user/month , On a scale between 1 to 10 FieldAware is rated 2, which is much lower than the average cost of Field Service software. Kickserv price starts at $31 per month , When comparing Kickserv to its competitors, the software is rated 2 - much lower than the average Field Service software cost.

Bottom line: FieldAware cost is around the same cost of Kickserv.

Which software includes more/better features?

We've compared FieldAware Vs. Kickserv based on some of the most important and required Field Service features.

FieldAware: We are still working to collect the list of features for FieldAware.

Kickserv: Basic Reports, Daily Schedule/To-Do, Data Import/Export, Mobile Access, Online Customer Support.

Target customer size

Field aware is suitable for companies that provide services that might require on field maintenance. Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar.